Testimonials

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Franco – thank you for your response. It has always been a pleasure dealing with herbalhut!

Wayne G. T., Esq.
Fairfax, Virginia

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Thank you so much. I really appreciate your help with this order I will definitely order from herbal hut again.
--Sincerely,
Sharon E., Tooele, UT

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Thank you very much Franco, It has been a pleasure doing business with you, I will be a repeat customer and reccomend you to my friends. Thank you for your quick reply. Have a great day as well!
--Sincerely, Margaret S., Sequim, WA

I received my order today and everything is OK. Thank you!
--Alana C., BC, Canada

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Thank you so much for responding to my email so promptly. I just have found out that I can order from your web site and it is not only convenient but less expensive to be able to purchase it by the gallon (Nursery Stain & Odor Remover & Prewash). We use a lot of it because it is really good stuff for his clothes and the only store in my area that stocks it is about 20 miles from my home and they usually only have 1 or 2 bottles in stock at a time because it is so good, but they do not sell it by the gallon. Now that I know about your web site I will continue to order from you and will try to get my order in in time so that I don't run out.
--B Peavy, GA

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Really looking forward to receiving this aftershave....hope it's good! Your price seems really reasonable if it is!
--Rich D., MN

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i want to personally thank ..herbal hut for starting to carry totally toddler fabric softener ..i have searched high and low throughout this planet (I'M NOT joking)..to find this ...im placing an order for 8 right now !!!!. im so happy i can order it online from you ...you are the only website that carries this ...i know cause i have searched..and im sooo happy ,,,they decided to carry it ..thank u soo much ...please dont ever stop carrying this ...im your best customer for this product ,,,i will spread the word to all of my friends ...thank you ..so much again

--sari h, NY

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I wanted to thank you for having such reasonably priced items and the fact that you carry the Indian Clay is huge for me, that is how I found your site is by looking to find that clay. May I offer a suggestion that would be great for future purchases is if you offered clients a way to give feed back on the products purchased from your site. I could write a really nice customer review on the Aztec Indian Clay
--Leaha R., Rockford, MN

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I love this product, it is the only one that keeps the litter box fresh and with 4 cats, that says alot. I was buying this at a local grocery store but then they quit selling it, so I did a little checking and found that I could get it thru you on line. I was so pleased to have found you, for you make my life a little easier and nobody knows that our house is the home of 4 cats and 2 dogs.
Again I wish to thank you for assistance in your checking into my order.
Sincerely,
Linda C W

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I had your herbal hut teas at Kripalu (Yoga Center) in Lenox, Mass and loved them--the only place I could find you was online. I love the Sausalito Tea Blend!
Thank you, Joanne B., Manchester, CT

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I just wanted to say thank you for my last order I recently received. Even though you were out of stock when I had ordered it, you got it out in a timely manner once received and I really appreciate it, especially the very nice apology. My boyfriend is on the road to quitting chewing now and your product (Golden Eagle Herbal Chews) works great and is reasonably priced. I ordered more for him today and I already got a confirmation email. Keep up the good work and I will continue to order through you! Thank you!
--Emma K.

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Just to let you know, that things couldn't go smoother...
--Evan G., Athens, Greece

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Thank you. I must say, so far, I certainly am impressed by the way you respond to your customers. Having ordered from a variety of sites, I can say that with yours, I feel that there is actually a human being on the other side.
--Virginia A, Ottawa

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Hi Franco,
On behalf of Mrs. Bridgette Henrich, I just would like to thank you for the on time shipment of the Dr.Bronner's soaps. The soaps arrived perfect! Thank you so much, and we look forward to doing more business with your company.
--Astie D

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Hi Franco,
I just wanted to let you know that my replacement
Kitchen Crop sprouter arrived yesterday, and in
perfect condition. Thank you so much for the very
quick response!
--Cheryl C

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Hi Franco,
My shipment arrived yesterday (5/19), a little late but very welcome, beautifully and safely packaged, and I'm pleased. Thanks for your efforts. Best of luck with your future success and prosperity. You provide "beyond the ordinary" service and products, hard to find anywhere else.

Again, many thanks,
--Isobel H.

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Hi,
I recently ordered 24 of the 16 oz Golden Harvest Drinking jars and 4 of the matching salt and pepper shakers. I just wanted to let you know how satisfied I am with my order! They arrived today and are all in perfect condition. Great job on packaging them!
Just wanted to say thanks, I've been searching for these jars for a while.
A very satisfied customer,
--Annette W

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thanks for your response and the quick response on the order. I had the Sausalito spice (tea) at Kripalu Yoga Center this past weekend for the first time- am sure they buy in bulk and it was delish!
thanks
--Heidi
 

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Hi
Your service is wonderful!! Thank you so much for a quick, enjoyable transaction. My friend received her gift within 2 days! I also particularly like your package tracking setup. Not many sites give you this option.

I will definitely buy from your site again. I did a random search for the particular product I was looking for, and found your site that way. I normally don't buy from "unfamiliar" sites, but I'm glad I found yours!

Thanks again!
jodi g

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Just wanted to thank you for my order ... Anyway, thank you very much for the great service and I will be using your
service again in the future.
Mr. Tovey
Toronto, Canada
 

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I enjoyed your site and actually learned a few things! Thank you for your time and complete site..everything  needed all in one spot!
 --Aloha The Willard Ohana

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Thank you Mr. Bucci. I appreciate your good gesture and your good business ethic. Have a wonderful weekend.
      ...S Siegenthaler

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Thanks so much for your response. I appreciate the reduction in price.
      --Sincerely, Sharon

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We received our order today. That was fast!
You've got some seriously happy tea-drinking customers now.
Thanks!
--Phil

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Thanks a lot for your consideration and giving me so much information. It's really helping a lot. I really appreciate your help.
                                    --Regards, G.T.

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Hello Frank,
....Thank you so much for your help!
---S K  -{-{@

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...greatly appreciate your courteous response. Please be assured I will keep your site in my Favorites list, for future shopping reference. Thank you.
C.D., IL

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We greatly appreciate your assistance & support of our organization. Your willingness to do whatever was necessary to assist us...was extremely generous.
     ---A.P.S,
Loy Elemenentary Parent Teacher Association, Great Falls, MT

Hi!
I just got an email that my package from you has been DELIVERED!! That is truly some outstanding service! Many thanks to you! I am looking forward to doing business with you again in the very near future.

Have a glorious day!

Regards,
Brendita M. G., N Bergen, NJ

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Because of the positive way you handled this I will return to shop for other things in the future.
--Kind Regards, Jeff C., Bellingham, WA

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THANKS FOR OFFERING THE OXY SOLUTION ORANGE. I HAVE BEEN LOOKING FOR IT EVERYWHERE AND AM SO PLEASED TO FIND IT.
--CAROL S,. Huntington Beach, CA

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Hi Franco,
I couldn't believe my eyes !! I have been looking for this fragrance oil (Lancome Miracle) for eons. NEVER has anyone given me this kind of service. All I can say is God bless you.
I also received my first shipment of oils just today. I am so thrilled with the quality of your oils. I have a new supplier of fragrance oils from now on.
Thank You So Much !!!!!
--Christie P.

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Thanks so much for your excellent customer service. You can count on my future purchases.
--Gladys P., Newark, DE

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Thank you. I received the product (OUT! Multi-Cat Stain & Odor Remover Spray Urine, Odor & Stain Remover) and it is great! Many thanks. I will be ordering more. Thanks again. I will leave feedback on Amazon.
--Michael Tomassi

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Thanks so much for your quick and informative response, Franco. No wonder I am having so much trouble finding this product! I will research these suggestions you gave. Thanks again.

Beth S

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Thank you so much for your help, Franco. I found what I was looking for and will certainly remember your kindness.
--Teresa R., Brandon, FL

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I just placed an order with HerbalHut.com

I just want to say that I have never experienced shopping cart software like you use on your Web site. It is totally awesome. I shop regularly on Web sites and even Amazon’s shopping cart pales to yours.

It is so well thought out in terms of multiple addresses and shipping methods – I couldn’t believe it.
Anyway, thanks.
Carol B

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I was just about to go through my normal routine of complaining about not receiving an internet order. It's now been 15 days since my order was placed, and I noticed that your company sent (or re-sent) my order expedited so that I would still receive on a reasonable date. I understand that mail is still not 100% reliable and I appreciate very much your efforts to retain my business in the future. Thank you for your help.
--Richard A

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Hi:
I received my order today. I can't believe how fast it made it to me, and in perfect condition too. The tin containers were exactly what I was looking for. The format of your web site made shopping not only simple, but enjoyable.
.... Thanks!

Peace, Love & Light
Susan S
Raleigh, NC

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Hi,
I just wanted you to know that I received my order yesterday. Thanks so much for your prompt service. Rest assured, I will be getting in touch with you again when I need something.
--Louise G
Fairfax Station, VA

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Hi,
I love your web site. I have found many products that I have loved through the years, and now can't get locally...

       --C. T.

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We just wanted to thank you for your generosity & helpfulness.  In kind donations such as yours help to fuel the Earth Center & further our mission.  We are very pleased to see organizations, such as yours, offering cruelty-free products.  As Gandhi. said, "We must be the change we wish to see in the world."  Keep up the good work!
Thanks so much,
Your Friends at the Imago Earth Center

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It arrived yesterday! Thank you great service! Happy Holidays!  Wishing you happiness!

--K Corrigan

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Franco, thank you soooo much! I'll be placing several order today. We appreciate your prompt service and action to our inquiry!

Rene' K

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I have received both the product and the receipt. Thank you for your prompt and professional service. I am impressed by the the level of care taken even with such a relatively small order. I will keep Herbal Hut in mind for future purchases!
Tina V., MA

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In my search for spices, I came across your web site. It's very nice and easy to navigate...there are many broken (unretrievable) images, which you have, thankfully, provided alternate comments for. Clean these up and you will have one of the best shopping sites on the web. Best regards.

B.G. Scott

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Thank you so much for your prompt reply. You did give me many choices.

Mrs. S S

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I am so thankful you sell this hard to find item (Editor: Crystal Candle).
       --T. S.

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I am not a tea enthusiast generally, but found this in my daughter's cupboard while visitng her in Maine. I have to tell you that I really LOVED this tea. (Editor: Japanese Twig (Kukicha/Bancha) available from Great Eastern Sun or our house brand.) It is really "sophisticated" with gentle but such interesting flavor. Was totally taken with it. What a winner.

Look forward to having my own supply. Hope it will come soon.

Thanks,
Gayle

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Thank you for your attention to this order. We received the (Editor: Aura Cacia) lavender oil yesterday and my wife Marie thinks it is of high quality.
      --W.D.

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Thank you so much for your prompt response to my e-mail. Imagine my surprise when my order arrived today! Thank you once again, 

Tracy L

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Thank you so much for your prompt attention...  Thanks again for your courteous and expedient response.  I will not hesitate to order from you again. 
Truly yours,
       --DT

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Hey Franco,

I'm one happy customer! My delivery arrived this afternoon 1:35 p.m. intact, correct, and looking better than even the pictures depicted. Thank you so much for your extra effort at the end.

I just wanted you to know, your follow-up, prompt response to my e-mails, just plain old sticking with it, finding a way to meet a customer's needs (breaking case quantities) and seeing the project reach beyond the finish line, is definitely what sets one company using internet accessibility apart from the "we're winging it" as we go company.
When the appreciation of the totally packaging is voiced, I will smile and thank once again, all those along the way who contributed to the effort.
When I need more tins and/or any of the products you offer I will be placing my order.
--Thanks again, Janet

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...Thanks for sending a replacement so fast.  I like your service very much... Thanx.
--J.S, MD

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Hello Herbal Hut;
      First, thank you for your Web site, it is pretty easy to navigate in.
Also, thank you for your kind prior replies to my order status requests before my order arrived to me...I nearly bounced outta my chair, your speedy reply nearly overwhelmed me. Your friendly, quick service is great...

-BJ Brisges