Protecting your privacy is important to us. We hope the following statement will help you understand how Herbal Hut collects, uses and safeguards the personal information you provide to us on our website.

Security

When you send confidential personal account data to us, we require that a "secure session" first be established using Secure Socket Layer (SSL), or Secure Electronic Transaction (SET) protocol when that is fully available. For further information about SSL, SET and the safety and confidentiality of personal data transmissions over the Internet, please read our Security Q&A.

Information Collection

When you browse our Hut website, you do so anonymously. Personal information -- including your E-mail address -- is not collected or stored involuntarily. Some of our pages, however, may request that you voluntarily supply us with personal information, including your E-mail address for purposes such as correspondence, making a purchase, offers, or participating in online surveys.

Like many other commercial websites, the Herbal Hut website may utilize a standard technology called a "cookie" to collect information about how our site is used. Please read about cookies for more information.

Information Use

If you provide us with your E-mail address, or have done so in the past, we may upon occasion send you E-mail offers. We may use information you have given us to, for example, measure consumer interest, and inform you about our products. These offers may be based on information you provided in your initial transaction with us, in surveys, from information that may indicate purchasing preferences. These E-mail offers will come from Herbal Hut only. We will not share, rent, or sell E-mail addresses with other establishments.

Declining E-mail Offers

Herbal Hut provides customers with an easy means to decline receiving E-mail offers.

Although most customers tell us they appreciate receiving notice of these carefully designed offers, we recognize the importance of providing you with choices. At any time, you may request to discontinue receiving these offers from us by simply replying to the unwanted E-mail you receive and informing us of your preferences. All E-mail offers that you receive from Herbal Hut will inform you of how to decline receiving further E-mail offers.

Children

Herbal Hut does not knowingly solicit data from children, and we do not knowingly market to children.

Company Commitment to Privacy

In keeping with our long-standing leadership in consumer privacy protection, Herbal Hut is actively involved with current industry initiatives to preserve individual privacy rights on the Internet and in all aspects of electronic commerce.

Customer Privacy Principles

We collect only customer information that is needed, and we tell customers how we use it. We limit the collection of information about our customers to what we need to know to administer their accounts, to provide customer services, to offer new products and services, and to fulfill any legal and regulatory requirements. We tell our customers about the general uses of information we collect about them, and we will provide additional explanation if customers request it.

We give customers choices about how their data will be used. On a regular basis, we give our customers the option to decide whether or not they wish to have their names removed from lists used for mail, telephone and online marketing.

We ensure information quality. We use advanced technology and well-defined employee practices to help ensure that customer data is processed promptly, accurately and completely.

We use information security safeguards. Access to customer data is limited to those who specifically need it to conduct their business responsibilities. We use security techniques designed to protect our customer data.

We limit the release of customer information. In addition to providing customers with the opportunity to opt out of marketing offers, we release information only with the customers' consent or request, or when required to do so by law or other regulatory authority. When a court order or subpoena requires us to release information, we notify the customer promptly to give the customer an opportunity to exercise his or her legal rights. The only exceptions to this policy are when we are prohibited by court order or law from notifying the customer, or cases in which fraud and/or criminal activity is suspected.

We extend these privacy principles to our business relationships. We expect the companies we select as our business partners to honor our privacy principles in the handling of customer information. These include companies/websites that (a) assist us in providing products/services to our customers; (b) provide useful information and resources via links. In selecting business partners, Herbal Hut considers the accuracy and quality of the data they provide, how they respond to consumer complaints and whether or not they provide opt-out choices for those whose information they process. We also participate actively in industry associations to support strong and effective privacy guidelines and practices.

We hold employees responsible for our privacy principles. Each Herbal Hut employee is personally responsible for maintaining consumer confidence in the company. We provide training and communications programs designed to educate employees about the meaning and requirements of these Customer Privacy Principles. Employees who violate these principles or other company policies and practices are subject to disciplinary action, up to and including dismissal. 

Because we strongly advocate the protection of customer information, we believe that the adoption and implementation of the Herbal Hut Customer Privacy Principles, above, are good business practices, and will serve the interests of our customers in effective privacy protection.

These Customer Privacy Principles guide our conduct in the collection, use, release and security of customer information, as well as the responsibilities we assume as employees, including our dealings with our business partners.